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ANZSCO 263212Updated 2026-01-29
ICT Support Engineer
National shortage level: Low
ANZSCO 263212OSCA 272232
Snapshot
Median pay: AUD 91k
Weekly earnings: AUD 1760
Salary range: AUD 82k-AUD 101k
Job ads trend: Not listed
Time to hire: Varies
Visa pathways: Check eligibility
State distribution
44.9%
NSW
29%
VIC
11.5%
QLD
Education mix
42%
bachelor degree
21.5%
Post graduate
13.3%
advanced diploma/ diploma
Role overview
ICT Support Engineers develop support procedures and strategies for systems, networks, operating systems and applications development, solve problems and provide technical expertise and direction in support of system infrastructure and process improvements, and diagnose and resolve complex system problems.
What you do
- • Assists in troubleshooting, diagnosing, testing and resolving system problems and issues.
- • Develops, conducts and provides technical guidance and training in application software and operational procedures.
- • Analyses, evaluates and diagnoses technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, internet, email, databases, operating systems and security systems.
Core skills
Credentials & pathway
- Recommended level: bachelor degree (42%)
Recent job ads
No ads listed yet.
Tasks
- • Analyses, evaluates and diagnoses technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, internet, email, databases, operating systems and security systems.
- • Assists in troubleshooting, diagnosing, testing and resolving system problems and issues.
- • Develops, conducts and provides technical guidance and training in application software and operational procedures.
Earnings
Weekly median: AUD 1760
Annual median: AUD 91k
Range: AUD 82k-AUD 101k